Privacy Policy

Last Updated: October 4, 2025

Preloved Luxury NYC, Inc. (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you use our website prelovedluxurynyc.com (the “Site”) and services.

1. Information We Collect

When you interact with our Site, we may collect the following types of information:

Personal Information: such as your name, email address, billing and shipping address, phone number, and payment details when you make a purchase.

Account Information: if you create an account, including login details and preferences.

Transaction Information: details of products you purchase and your order history.

Technical Information: including IP address, browser type, device information, and cookies.

2. How We Use Your Information

We use your information to:

Process and fulfill orders, payments, and deliveries.

Provide customer service and support.

Send you updates, promotions, and marketing communications (if you opt in).

Improve the Site, services, and shopping experience.

Detect and prevent fraud or unauthorized activity.

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share information with:

Selmo: our e-commerce platform provider, which hosts our online store.

Payment processors: to securely process transactions.

Shipping carriers and logistics providers: to deliver your purchases.

Service providers: who help us operate our business (IT, analytics, marketing, etc.).

Legal obligations: when required to comply with law, regulation, or court order.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and personalize content. You may disable cookies in your browser settings, but some features of the Site may not function properly without them.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

6. Your Rights

Depending on your location, you may have the right to:

Access, correct, or update your personal information.

Request deletion of your data.

Opt out of marketing communications.

Restrict or object to certain data processing.

To exercise these rights, please contact us using the details below.

7. Security

We take reasonable steps to protect your personal information, but no method of transmission or storage is completely secure. We cannot guarantee the absolute security of your data.

8. Children’s Privacy

Our Site is not directed to individuals under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact us at:

Preloved Luxury NYC, Inc.
Email: prelovedluxurynyc2@gmail.com
Address: 49-07 69th St. Suite M202, Woodside, NY 11377