Privacy Policy
Last Updated: September 20, 2023
Thank you for visiting Preloved Luxury NYC ("we," "our," or "us"). At Preloved Luxury NYC, we take your privacy seriously, and we are committed to protecting and respecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you use our e-commerce retail website and services. By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Collecting Personal Information
We may collect personal information from you when you visit our website, place an order, create an account, subscribe to our newsletter, or interact with our customer support. The types of personal information we may collect include:
- Name
- Email address
- Shipping and billing addresses
- Phone number
- Payment information (e.g., credit card details)
- Order history
- IP address
- Device information
- Cookies and similar technologies (as described in section 5)
2. Using Personal Information
We use your personal information for the following purposes:
- To process and fulfill your orders
- To communicate with you about your orders and provide customer support
- To send you marketing communications, newsletters, and promotional offers (you can opt-out at any time)
- To personalize your shopping experience
- To improve our products, services, and website
- To prevent fraudulent activities and ensure the security of our website
- To comply with legal obligations
3. Sharing Personal Information
We may share your personal information with third parties for specific purposes, including:
- Payment processors to facilitate secure transactions
- Shipping carriers to deliver your orders
- Service providers assisting us with website maintenance, data analysis, and marketing
- Legal authorities or government agencies when required by law
We do not sell or rent your personal information to third parties for marketing purposes.
4. Customers’ Rights with Regards to Their Personal Information
You have certain rights concerning your personal information. You can:
- Access the personal information we hold about you
- Correct inaccuracies in your personal information
- Withdraw your consent for marketing communications
- Request the deletion of your personal information (subject to legal requirements)
- Opt out of cookies (see section 5)
To exercise these rights, please contact us using the contact information provided in section 6.
5. Use of Cookies
We use cookies and similar technologies to enhance your browsing experience and collect data about your interactions with our website. Cookies are small text files that are stored on your device when you visit our website. You can manage your cookie preferences through your web browser settings.
6. Contact Information
If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at:
Email: prelovedluxurynyc@gmail.com
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We encourage you to review this policy periodically for any updates.
By using our website, you acknowledge and agree to the terms of this Privacy Policy. Your continued use of our services after any changes are made will constitute your acceptance of the updated policy.